Terms & Conditions

The functionality on this website, mobile website and application (Website) is provided by doq Pty Ltd (ABN 35 137 462 161), located at Suite 89, 26-32 Pirrama Road, Pyrmont NSW 2009, Australia, a member of Japanaroo Platform partners.

Where references in these Terms and Conditions is made to “we”, “us”, “our” or “Japanaroo”, then that is a reference to Japanaroo Platform partners.

By using this Website, you agree with us to be bound by these Terms and Conditions,and any other terms and conditions that appear in or are linked to the Website. If you do not agree to these Terms and Conditions then you should discontinue use of this Website.

  1. About gathering the personal information

    Japanaroo considers itself as organisation to be important to recognize the importance of management of the personal information gathered from customers as a result of the business activities.

    Knowing our customers helps us to better serve them, so we place a high value of protecting personal information.

    In this Privacy Notice, we describe the information that we collect from individuals who visit our website, Application for a Campaign, contact us for support, and conduct business or exchange communications with us. By selecting “I agree to the terms of service”, products and/or services you agree to the practices described in this Privacy Notice.

    1. 1) Management and collection of personal information

      Japanaroo, in order to provide services to the customers, will be required to collect personal information from the customer. We will specify the purpose of use of the collection otherwise requested under the applicable laws (Please understand that if the customer does not provide personal information, then there is chance that the service may not be used.)

      The information registered by this web site is protected by SSL through the networking security. Also, we will openly be indicating that the personal information will be collected. For those users who browse the web site only, the personal information will not be collected.

      In additional, we will take preventive action to prevent the inappropriate access of personal information, the loss, damage or changes or leakage of such information. However, if in case it happens, we will take the proper and fast action to correct it. If the customers would like to change or get to know what information is being collected, please contact our contact window for assistance.

    2. 2) The use and purpose of use of personal information

      Japanaroo will not take personal information without customer prior consent over the required area to achieve the usage purpose which is notified to the customers.

      Japanaroo has set the purpose of use of personal information as below. In additional, if there is a need to collect information beyond the below purposes, we will be contacting the customers in advance.

      1. (1) Contacting due to business in relation to our services which the customers purchase;
      2. (2) Providing our services;
      3. (3) Providing information of the services which we are providing to.;
      4. (4) Providing information of seminar, road show…etc which we organize;
      5. (5) Request of our customer survey;
      6. (6) Responding to your requests and/or enquiries;
      7. (7) Contacting and providing information for the candidate who would like to join Japanaroo; and
      8. (8) Other purposes which the customers agreed with the purpose beforehand.
    3. 3) Providing information to the 3rd party

      We will not provide the personal information collected from the customers to 3rd party without the prior consent from the said customers otherwise required under the applicable laws.

    4. 4) About the disclosing, amending and opt-out procedures of the personal information

      If the users would like to stop, amend or change the personal information which we collected from the customers, please send to “about the personal information enquiries” by email to info@japanaroo.com. In additional, for confirming your request, there we may be contacts from us to the customers.